Return/Refund Policy

POLICY RETURN:

Unfortunately, it is not possible to return a product, because the products are personalized and we cannot resell them. Please keep this in mind when ordering.

Please do not send your purchase back to the manufacturer.

 

MONEY BACK GUARANTEE

If there are problems with your order you will get your money back. These problems include:

- Damage to the plate or poster(it must be possible to demonstrate that this damage was not done by yourself)
- An error in printing


YOU WILL NOT RECEIVE A REFUND FOR:
- A typo made by yourself
- An error in the image or a poor quality image submitted by yourself.

 

 

If you have any questions, please send a message: help@mycustomplate.com. We make sure to answer all emails within a 24 hour timeframe.