FAQ
What is a MusicMemoryPlate? 🎶
A MusicMemoryPlate is the most original, nicest and most beautiful gift there is. On glass we transform your favorite song into an eternal memory! A MusicMemoryPlate is of course also great fun for yourself!
If I want my own photo, where do I submit it? 💬
There is an upload button on the product page. If you click on this button you will be forwarded to your email. There you can upload your own photo. Don't forget to fill in your full name as subject!
Is there a 'scan code' on my MusicMemoryPlate? 🥰
Yes, there is a 'scan code' on your MusicMemoryPlate. If you scan it with your mobile, your mobile will play the song automatically.
What is your delivery time? 🚚
This differs per country. You will see the delivery time at checkout.
Can I still cancel my order? 💌
Please contact us for this.
How do you ensure that my plate does not break in the post? 📦
We pack your plate extremely well so that it arrives completely in one piece. Is the plate broken? Then you will receive a new glass plate for free.
How do I track my order? 📃
When your order has been sent you will receive an e-mail with the Track & Trace code.